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Role overview
Published via Mainder
We are looking for a Senior Software Engineer to join a high-growth, VC-backed startup building AI-driven conversational platforms that are transforming how businesses interact with their customers.
In this role, you will design and deliver enterprise-grade systems that power conversational experiences at scale, working across backend and frontend domains. You’ll collaborate closely with product, AI, and business teams to build solutions that directly impact customer engagement and revenue.
This is a role for someone who combines strong engineering fundamentals with product thinking, enjoys solving complex technical challenges, and is excited about working at the intersection of AI, data, and scalable systems.
Design, build, and deploy production-grade conversational AI solutions from prototype to scalable systems
Collaborate with product, design, and business stakeholders to define user journeys and system requirements
Develop backend services using Python, AWS, Kafka, Postgres, and DynamoDB
Contribute to AI-driven features, including LLM-based agents, retrieval systems, and automation pipelines
Define and track performance metrics to continuously improve system outcomes and user engagement
Work across backend and (optionally) frontend layers to deliver end-to-end solutions
Participate in architectural decisions, code reviews, and engineering best practices
Mentor team members and contribute to a high-performance engineering culture
Balance speed, quality, and scalability in a fast-paced environment
Experience
5+ years of experience in software engineering roles
Proven experience building and scaling distributed systems in production
Experience working in fast-paced, product-driven environments (startup or high-growth companies preferred)
Technical Skills
Strong backend development experience with Python
Hands-on experience with AWS cloud services
Experience with event-driven architectures (Kafka or similar)
Strong knowledge of databases (Postgres, DynamoDB or similar)
Experience designing and building scalable APIs and services
Exposure to frontend technologies (React, TypeScript) is a plus
AI & Product Mindset
Interest or experience in AI-driven systems, LLMs, or conversational platforms
Ability to translate product requirements into scalable technical solutions
Strong problem-solving skills and ability to work with ambiguity
Work alongside an exceptional, mission-driven team in a culture that values curiosity, impact, and continuous learning.
Competitive compensation with equity participation.
Unlimited time off and flexible working hours.
We’re building the future of conversational commerce in Latin America, enabling retailers to connect with customers directly through WhatsApp — a platform they already use every day.
Our mission is to empower brands to engage, convert, and support customers seamlessly, without requiring new apps or complex integrations. Backed by top-tier investors, our Series B startup is led by a world-class team from Meta, Google, Uber, and other leading Silicon Valley companies.
Join us and help shape how technology and AI are redefining the way people shop, communicate, and connect across the region.