Resumen del rol
Publicado vía Mainder
At Staffy, we are looking for an experienced ServiceNow Developer to design, build, and maintain scalable platform solutions across enterprise environments.
In this role, you will collaborate closely with business stakeholders, architects, and ITSM process owners to translate requirements into high-quality platform features. You will also play a key role in shaping and contributing to the long-term ServiceNow roadmap while working in a dynamic and high-impact environment.
Design and develop ServiceNow applications, workflows, and integrations across ITSM, ITOM, HRSD, and CSM modules.
Build and maintain Flow Designer automations, Business Rules, Script Includes, UI Policies, and Client Scripts.
Develop and maintain REST/SOAP integrations with third-party systems using Integration Hub and MID Server.
Configure and extend CMDB, Service Catalog, and Service Portal to support evolving business needs.
Lead technical design discussions, perform code reviews, and promote knowledge sharing within the team.
Troubleshoot platform issues, optimize performance, and ensure platform stability across upgrades and patches.
Contribute to governance best practices, including update set management, instance strategy, and technical documentation.
Must Have
4+ years of hands-on ServiceNow development experience.
Strong proficiency in JavaScript, Glide scripting, and REST APIs.
Experience with ITSM and at least one of the following: ITOM, HRSD, or CSM.
Solid understanding of ServiceNow platform architecture and data modeling.
ServiceNow Certified System Administrator (CSA) certification or higher.
Nice to Have
CIS certification in a relevant ServiceNow product line.
Experience with Now Intelligence, AI/ML capabilities, or Virtual Agent.
Familiarity with Agile or SAFe delivery environments.
Experience with ATF (Automated Test Framework).
Knowledge of ITIL v4 processes.
Soft Skills
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Proactive mindset with a strong sense of ownership.
Ability to work collaboratively in cross-functional teams.
People First culture.
Free access to streaming platforms.
Free access to Spotify premium.
GYM discount.
Travel discount.
E-Learning discount.
Birthday-day
We are a young and fast-growing recruiting company with five years of experience working across Latin America and the United States. We partner closely with teams and founders to help them build strong, high-impact teams through recruitment, outsourcing, and team-building services.
Our culture is built on effective communication, trust, and transparency. We believe great work happens when people feel heard, supported, and empowered to grow. Today, our team is made up of more than 50 professionals working across different projects throughout the region, collaborating remotely and learning from each other every day.