Resum del rol
Publicat via Mainder
Internship | Barcelona | Hybrid
Join Mainder and learn how AI is transforming the way talent teams operate.
Mainder is an AI-powered recruitment platform helping companies transform the way they attract, manage, and hire talent.
We build smart workflows that make recruiting faster, more efficient, and more connected — combining AI sourcing, candidate engagement, operational efficiency, and talent intelligence in one place. At Mainder, we move fast, learn constantly, and work closely across teams to build products that create real impact for our clients.
We’re looking for a Talent Operations Intern to join our team on a part-time basis in Barcelona.
This is a hands-on internship for someone who wants to learn how a modern B2B AI startup works from the inside. You’ll support client-facing and operational tasks, help customers get value from the product, and gain exposure to the way recruiting teams work, think, and scale.
It’s a great opportunity for someone interested in the intersection of talent, customer experience, operations, and technology.
Support the team in the day-to-day management of B2B clients across email, calls, video meetings, and other communication channels.
Assist with onboarding new accounts, including initial setup, understanding client needs, and following up on activation.
Help document FAQs, best practices, and product workflows to improve internal knowledge and customer enablement.
Collect client feedback and share insights with the team to improve processes, product experience, and service quality.
Support the preparation of demos, training sessions, and user-facing materials.
Use digital and AI tools to optimize repetitive tasks, organize information, and improve operational efficiency.
Keep client and account information up to date in internal tools such as the CRM and other operational systems.
Participate in team meetings and contribute ideas to improve customer satisfaction and internal workflows.
Gain exposure to recruiting operations and better understand the real challenges companies face when hiring.
Strong interest in talent, recruiting, customer success, operations, or user-facing roles.
Ideally, some previous exposure to recruiting, whether through internships, academic projects, extracurricular experience, or early professional experience.
Clear and professional communication skills, with a natural ability to connect with people.
Strong attention to detail and good organizational skills.
A proactive mindset and genuine willingness to learn in a fast-paced environment.
Comfortable working on-site in Barcelona.
Available for a part-time internship compatible with studies or other projects.
Valid work authorization in Spain.
Spanish: Native
English: C1
A part-time internship compatible with your studies or personal projects.
Direct learning and mentorship from the Customer Success team.
Exposure to a real B2B AI startup environment with close collaboration across product, business, and operations.
We work with clear goals and value ownership, initiative, and effort.
We recognize strong performance and believe growth should be shared: as Mainder grows, everyone grows with it.
Real career path opportunities for people who want to develop and take on more responsibility over time.
At Mainder, growth is not only about results — it’s also about how we work, how we support each other, and how we show up for our clients every day. As a Talent Operations Intern, you’ll be part of a team that lives these values from day one:
🥩 Beef-Proof
We don’t get dragged into unnecessary conflict or drama. We stay constructive, give direct feedback, and focus on solutions.
💙 Mainder Seal
We care deeply about quality, details, and delivering work that feels sharp, human, and distinctive.
🚀 Purposeful Risk-Takers
We take smart risks, act with intention, and challenge ourselves to grow.
❤️ People First
We put people at the center of what we do, working with empathy, collaboration, and genuine care.